Published on November 20, 2018
Written by The Servion Group
We can order something online and have it delivered in a couple of hours – by drone. Self-driving cars are no longer the future, they’re the present. And it’s possible to buy a home without ever talking to a human.
For most people, a home purchase is the largest investment they will ever make. Qualified applicants will often have several financing options available. Even if the technology allows someone to choose one of those options, where is the applicant supposed to turn for the genuine, personalized advice and guidance they need before moving forward?
That’s where loan officers at credit unions and community banks come in. With their years of lending experience, they are much better able to answer questions than technology can. Everyone has needs specific to their situation, and a real, live loan officer’s help is infinitely more valuable and comforting than trying to find advice in an app or through a toll-free hotline.
Even better, mortgage loan officers have knowledge of the local market, access to other lending pros, and most of all they are responsive and able to give borrowers direction they just can’t get from an app or website.
So if you hear of someone who wants to jump into the DIY mortgage deep end, tell them how much easier their life can be when they have a human being only a phone call or email away, ready to help. Buying a home is one occasion when most people might be more comfortable seeing the glow of a loan officer’s smile than the glow of a smartphone’s screen.