Published on December 02, 2019
Written by Anndrea Hart
Member experience. Customer experience. The experience your staff has with your strategic partners. As a financial industry pro, you know expectations are high and competition is stiff. And you know that when a borrower works with you, others are going to hear about the experience you provided, whether it’s good, bad or ugly.
For anyone involved in real estate lending, specifically residential real estate, you need and deserve to work with reliable, efficient title companies. After all, the title company is part of the borrower experience you’re providing, and what happens at closing will reflect on you and your institution.
In this article, we’ll discuss what to look for when you’re seeking a title company to handle your first mortgages, purchases and refinances, and we’ll provide a few reasons why Servion Title can be the partner you’ve been looking for.
In little more than 15 years, the digital revolution has swept through our lives and changed the way most of us exist day-to-day. From online retailers to food delivery to the immediate feedback of social media, we are conditioned to receive products and services on our own terms, where and when we want them.
Kicking and screaming, the real estate world – notoriously slow to change – has been dragged toward progress by these ever-increasing expectations. You should be asking a lot out of a title partner in this regard. Here are some questions you’ll want to find answers to when choosing a company to handle your first mortgages, purchases and refinances:
Financial institutions in Minnesota and western Wisconsin choose Servion Title because we provide all the flexibility today’s borrowers expect.
Closers who travel
Capable of closing a variety of loan types and circumstances
It may sound cliché but it’s also true: no two loans are exactly the same. You have borrowers coming to you under all sorts of circumstances: some are buying for the first time, some are investors, others want government mortgages (FHA/VA/USDA). Your ideal title company should be able to support you and your borrowers across a wide range of needs.
Servion Title can close essentially anything:
Working together isn’t just a concept that applies to people. Software platforms can work together, too, and when they do, it makes life easier both for lenders and for borrowers. You get a streamlined process for placing orders and your borrowers get more satisfaction.
At Servion Title, our title software (RamQuest) integrates with Encompass®. What does that mean for you? It means transferring information is even easier than one, two, three:
Trailing documents are a critical piece of the loan origination process, yet they are too often overlooked. Your title company should provide ongoing support for inventory, procurement, review and data capture from your trailing documents to ensure they are tracked to their final destination.
Whatever your origination channel, Servion Title can provide you with:
Technology to track existing and future final loan documents initiated at loan funding.
As real estate transactions become increasingly electronic, it’s easy to forget how much personal service really matters. Until you need it, that is.
When you’re working on a purchase or a refinance, communication can mean the difference between a successful transaction and one that falls apart. And, of course, it’s only the successful transactions that will lead to what all financial institutions want: strong relationships with borrowers.
Your title company should be responsive, accessible, and ready to solve problems under deadline pressure. At Servion Title, we take service to the next level by offering:
These are just a few of the things you should look for when you’re seeking a title company to handle your first mortgages and refinances. Here at Servion Title, we cover all these bases and more, plus we don’t require you to sign a contract. That means you can try us out for a purchase or a refi with no obligation. We’ll show you the Servion Title difference.