Compliance & Quality Control Manager

Joseph Prettner serves as the quality control manager for The Servion Group, Inc. He joined the company in 2016 to define, create and lead a team of mortgage quality control (QC) specialists, enabling the company to provide QC services to credit unions and community banks nationwide. 

Joseph has more than 7 years of specialized mortgage quality control and fraud review experience. His background has helped The Servion Group’s internal quality control team become a premier QC provider in the market. Joseph’s experience is deep and broad, spanning appraisal review, TRID review, underwriting guideline review, fraud escalation review, and more. 

Prior to joining Servion, Joseph managed a quality control team and trained quality control review staff for TENA Companies, Inc. a Twin Cities-based quality control vendor. While with TENA, he was instrumental in training the entire audit staff on reviewing standardized GFE and TIL disclosures after 2008’s major rule changes, as well as how to properly review appraisals for misrepresentation of value. 

Joseph earned his bachelor’s degree in secondary education from The College of Saint Scholastica in Duluth, Minnesota. He currently lives in Maplewood, Minnesota, with his wife and daughter.