Our Commitment to Customer Service

At Servion, we talk a lot about providing quality service and having a service mindset. We use BE THE SOLUTION as our mantra. In fact, our mortgage team has set a goal to be the preferred underwriting team in the nation – with a plan to double the size of our underwriting, processing, closing, and correspondent departments in the next 3 to 5 years.

Our commitment to our partners:

• We are flexible. We can flex and pivot in step with you, our partners.
• Our team is dedicated. I’ve always said that about the folks you work with at Servion. But the last couple of years were incredible proof of their commitment to serving.
• Our role is to offer scale and resources to help you be the best option for your borrowers. Whatever may be happening in the world, our job is to be the solution for you.

Over the next five years, we are focusing on the following areas:

Transformation

Looking at our internal team effectiveness.

Technology

Investigating and investing in technology needs that propel our organization toward greater efficiency while also providing opportunities for offering value-add solutions.

Expertise

Sharing our expertise, experience, and insight to simply help you stand out in your communities.

Innovation

Being intentional about how we might do our business differently or solve for change in a better way so that we continue to be a viable and relevant solution for you.

Training & Education

Creating programs that keep individuals and teams consistent, collaborative, and growth-minded.