Servicing

Mortgage Loan Servicing for Community Financial Institutions

Servicing that enhances your borrower’s experience.

Credit unions and community banks are committed to delivering excellence at every turn. When it comes mortgage loan servicing, your institution should be able to trust that its servicing partner is equally committed. The Servion Group is that partner. 

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Partners

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Borrowers

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Servicing that meets your business goals.

Our servicing team is built to help community financial institutions accomplish their goals.

Foster long-term borrower relationships

Remain compliant amid ever changing rules and regulations

Control costs without sacrificing service

Industry-leading residential servicing and portfolio retention services.

All of our services comply with all requirements of Fannie Mae, Freddie Mac, and Ginnie Mae.

Investor Reporting & Accounting


  • Remittance detail
  • Delinquency
  • Paid-in-full
  • Interest accrual
  • New loans added
  • Custom reports on request
  • Monthly FNMA reconciliation

Escrow Administration Services


  • Annual escrow analysis
  • Tax tracking
  • Insurance tracking
  • Management of lender-placed coverage

Co-Branded Materials Available


  • Mortgage statements (no additional cost)
  • Stationery (cost paid by partner) 
  • Co-branding ensures a seamless borrower experience

Convenient Borrower Benefits 


  • 24/7 online access
  • Partial payments accepted
  • Set up one-time or recurring payments 
  • Single Sign-On (SSO) capability

We're ready when you are.

Get in touch with us and let’s talk about how to take loan servicing to the next level.

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