Published on March 04, 2021
Written by The Servion Group
Matt joined Servion in 2016 and has since become an integral part of the team. He communicates with partners (usually in the retail channel) and with borrowers directly. He even spearheads our efforts to help borrowers improve their credit so they can qualify for a mortgage.
Below is a reproduction of Top Agent’s article on Matt that ran in late 2020. You can see more of Top Agent's excellent work here: https://issuu.com/topagentmagazine
Matthew is both a producing Loan Officer and Relationship Manager with Servion Mortgage, where he works in large part with first-time home buyers. Honest, hardworking and deeply empathetic, Matthew has built a solid reputation as a trusted mortgage advisor who consistently places his buyers’ needs front and center during every transaction.
Matthew began his journey in the world of mortgages following stints selling office supplies. “After college, I bounced around a bit before I got a job selling business to business, and one of my sales prospects was a Countrywide Mortgage branch,” recalls Matthew. “The manager didn’t buy anything from me, but he did invite me in for an interview. I got the job, and initially it was a fake-it-until-you-make it situation, but I was surrounded by very experienced people, and they were more than helpful.”
Within a year, Matthew was promoted to a management position. The Great Recession and its accompanying economic downturn led to layoffs at Countrywide and led Matthew to pivot into property management. For six years he managed well over 400 rental units and a variety of small to medium-sized commercial properties. Once the economy rebounded, Matthew returned to the mortgage industry, signing on with Servion Mortgage in 2016.
Today, Matthew is both a producing Loan Officer and Relationship Manager. In this dual role he works largely with first-time home buyers. “I’m their resource for any questions they might have while they search for a home,” he explains.
Matthew truly loves what he does for a living. “I get to work with some of the most interesting people from all over the country. Helping them get into the home of their dreams is the most rewarding job I’ve ever had.”
Matthew is extremely proud of his association with Servion Mortgage and the wide array of loans they offer to suit any buyer’s needs. In addition to the conventional VA, FHA and USDA products, Matthew has partnered with a construction lender to assist clients with home rehab and new construction. “That’s one of the ‘outside of the box’ products that I’m involved with,” he explains.
But more than anything, Matthew thinks Servion’s team and structure are what make the company special. For example, Servion has in-house real estate and title companies, which means Servion can meet every need a buyer has throughout the purchase process. Matthew is quick to note that he is one of seven Loan Officers who all value their clients as people. “All of our LOs, including myself, view our borrowers as more than just another file. We always remember, no matter how busy we get, that every file represents a person’s life, and we are privileged to be a part of it.”
When he’s not working in his office, Matthew can frequently be found working at home. “I’m available to my clients until nine in the evening,” he says. “I’m basically on call for my clients, and it’s not uncommon for me to be making dinner while I’m talking via Bluetooth to one of my buyers.” More than anything, how-ever, Matthew enjoys spending time with his wife and his young daughter, and also loves going on walks with the family’s German Shepherd.
Matthew has many plans for his future, chief among them being his intent to obtain his real estate license to help facilitate private investments. His overarching objective, however, is to continue providing his clients and real estate partners with the careful, detail-oriented and top-notch customer service that has become synonymous with his name, and with Servion’s.
The Servion team is growing, and we are excited about our future, thanks to talented staff across the organization.