The mortgage industry, subject to strict regulations, relies on quality control processes to meet standards. Cost of Quality (COQ) principles aid in cost reduction and improved service quality. Mortgage Quality Control (QC) detects and prevents errors and non-compliance in loan origination and servicing. This article explores COQ and its application in mortgage quality control.

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Day 1 of the 2023 Servion Lending Conference featured speaker Sue Woodard, a seasoned mortgage industry expert. Sue's engaging presentation drew parallels between survival shows and the ever-changing landscape faced by mortgage professionals post-refinance boom. She stressed the importance of taking proactive steps for success, introducing the "Seven Essential Elements for Survival This Year (and Beyond)." Explore her insights for navigating the evolving lending industry.

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At the 2023 Lending Conference, Von Hawthorne, COO at Tru Treasury, delivered insights on market dynamics, interest rates, and strategies for credit unions to excel in securing business deposits. This informative session aimed to equip attendees with a winning edge in the competitive world of lending.

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At the 2023 Servion Lending Conference, Leonidas Mourelatos, Director of Real Estate Economics at Arch Capital Group, delivered a keynote address on the U.S. Macro and Housing Outlook. He discussed five crucial industry questions, providing valuable insights into the thoughts of economists and homeowners, as well as associated risks.

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